Frequently Asked Questions
What is BidNav? How much is BidNav?BidNav is £30 per month per pilot. The price is set based on our experience with the Jeppesen bidding system at other airlines, which demonstrates that proper bidding support under Jeppesen requires more than a software program. Pilots who have used the Jeppesen system for many years find that they still require, and greatly value, ongoing telephone support before and after bidding to help develop bidding strategies and explain roster outcomes.
The BidNav support team is available as needed via email or our UK telephone number. We will respond within 24 hours to all inquiries, particularly when the bidding window is open.
YES BidNav CAN auto-submit your bid.
Anytime! Whether bidding is open or closed, anytime during the month. If you sign up after the 11th of the month, you will be billed for the current bid month immediately. After the initial sign-up, you will be billed on the 11th of every month prior to bidding opening.
For example, if you sign up on February 13th, you will pay immediately for the March bid period. Your next billing cycle will be on March 11th, for the April bidding period.
No. Currently BidNav is offered on a month-to-month basis. In months where you do not need to bid for a schedule you have two options. Option 1 is to go into "Skip Bidding" mode, where we maintain your bidding profiles. We charge a data maintenance fee of £5 per month until you return to bidding. Option 2 is to deactivate your account entirely until you resume regular bidding. This option will remove all saved profiles and data associated with your account entirely, and to do this you will need to email us at uksupport@cclsoftware.com or call us at +1 844 4243628 so that we can deactivate your account. With this option, you will need to email or call us in order to re-activate your account when you wish to resume regular bidding.
Yes! You can sign up for BidNav at anytime during the open bid window and use it immediately. Remember that the system will need to take the resulting bid plan and enter it into JSS prior to the close of bidding, so make sure you leave enough time to accomplish this.
YES! Being senior alone is not enough to guarantee a good schedule. BidNav ensures that you are bidding correctly for your preferences, ensuring that the benefits of your seniority are maximised.
YES! We have strategies to help you get the best chance of getting the best roster possible. Bidding correctly is always the key. We have built nearly a million bid groups and know the JSS system logic.
Still have unanswered questions? Email us at uksupport@cclsoftware.com or call us at +1 844 4243628.